Equiniti Digital Transformation Solutions

Microsoft Dynamics 365

Cloud based management solution

Microsoft Dynamics 365 is a commercial off the shelf (COTS), cloud based case management solution. It takes our industry leading experience in the case management domain and applies it to a Dynamics 365 tenant. It is aimed at organisations that require;

  • An off the shelf case management solution
  • To leverage an existing Office 365 or Dynamics 365 investment
  • A quickly configurable case management solution


  • Better decision making through efficient management of cases
  • Efficiency savings from streamlining business processes with workflow automation
  • Direct citizen interaction through a public portal.
  • Maximises existing investments in Microsoft Dynamics 365
  • Rapid deployment, configuration and implementation. Customisable dashboards, reporting and BI across all case processes
  • Host platform adheres to UK Government Security principles
  • Simple, familiar Microsoft UI, reducing training needs for end users
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