Maximise your existing licenses with Dynamics365

Dynamics 365 is the perfect fit for organisations who need an off the shelf management solution and wish to leverage existing Microsoft Office or Dynamics 365 investments or if a quickly configurable case management solution is needed.

By utilising a Dynamics 365 based case management platform you can deploy, configure and implement a system quickly and efficiently. Organisations also benefit from streamlining business processes with workflow automation allowing for direct interaction through a public portal. With a familiar Microsoft UI you reduce the needs for extensive staff training.

Microsoft Dynamics 365 is a secure platform adhering to stringent government security principles.

Benefits:

  • Informed decision making through efficient management of cases
  • Efficiency savings from streamlining business processes with workflow automation
  • Direct citizen interaction through a public portal.
  • Maximises existing investments in Microsoft Dynamics 365
  • Rapid deployment, configuration and implementation. Customisable dashboards, reporting and BI across all case processes
  • Host platform adheres to UK Government Security principles
  • Simple, familiar Microsoft UI, reducing training needs for end users

Customer Engagement

Differentiate your brand with Microsoft Dynamics 365 for Customer Service Engagement. Equip case workers to deliver omni-channel solutions to citizens to ensure they are provided with a consistent level of service.

Sales

Manage prospect and client relationships, prioritise bids allowing you to manage the end to end sales process. Take advantage of advanced sales insights to help boost profitability.

Marketing

Utilise Dynamics marketing capabilities to nurture prospects in to solid leads by targeting your market with personalised messaging. Automate workflows and align sales and marketing by sharing information and gaining a rounded prospect view.

Artificial Intelligence Insights

Apply artificial intelligence to analyse your data and deliver actionable insights for making informed business decisions as well predictive modelling for future planning.

Talent

Attract and on-board staff with personalised processes and manage HR requirements with Dynamics 365 for Talent. 

Service Project Automation

Manage project efficiently and effectively through Dynamics 365 for Service Project Automation. Optimise resources and forecast project cost and profitability. 

Read our case study about how we with a UK Investigative office to develop a complaints management system, enabling for the efficient management of complaints from receipt through to resolution and reporting.

Case Study
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