Equiniti ICS provides student lifecycle management using Microsoft Dynamics 365 CRM software.
Manage and track a student’s journey throughout their academic study and their wider relationship with the academic institution (e.g as a prospective student or alumni).
This includes aspects of the student lifecycle such as student on-boarding, course management, student support, employability and marketing, international students, student experience, research and innovation, and alumni relationships.
Our aim is to work in partnership with academic institutions towards a single student view, helping them to provide a better service to students, become compliant with legislation and leverage the knowledge and interactions they have with students to meet their wider business goals and targets.
Equiniti also compliments this with content and record management solutions for staff and students. This utilises Office 365 and SharePoint Online as a platform to provide collaboration and sharing of all document content used by staff and students.
- Increase visibility of the student lifecycle across all departments
- Target student groups for enrolment
- Streamline, automate and provide a secure student support system
- Meet data protection legislation with content and record management
- Utilise a cloud platform that your institution already uses
- Direct student interaction with a student facing portal
- Comprehensive reporting and BI in relation to student contact